FAQ

Find answers to the most common questions about DartCounter, including how to use the app, manage your account, play online, track statistics and upgrade to DartCounter Ultimate.

Getting started

What is DartCounter?

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DartCounter is a darts scoring app that helps you play matches, track your scores, practice and follow your statistics.

Is DartCounter free to use?

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Yes! DartCounter can be used for free. The free version includes core darts scoring features, while DartCounter Ultimate unlocks more online play, statistics, game modes and training features.

Do I need an account to use DartCounter?

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You can use DartCounter without an account for basic scoring, but an account is recommended if you want to save games, track statistics or play online. Games can be saved to player accounts when users are logged in.

On which devices can I use DartCounter?

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DartCounter can be used on supported iOS and Android devices through the Apple App Store and Google Play Store. You can also use DartCounter directly in your browser without downloading the app.

App & Gameplay

Which darts games can play in DartCounter?

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DartCounter supports popular darts games and training modes, including classic 501, Cricket, Bob's 27, 121 Checkout, Around The Clock, Halve-It, Doubles Training, Shanghai, Singles Training en Score Training. Some modes may require DartCounter Ultimate.

Can I play online against friends?

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Yes! DartCounter lets you play online against friends and other players around the world. Unlimited online play is only available with DartCounter Ultimate.

Can I use DartCounter for practice and training?

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Yes, DartCounter includes practice and training modes that help you work on scoring, checkouts, doubles and overall consistency. DartCounter Ultimate gives access to smarter training options and more detailed statistics.

Does DartCounter track my statistics?

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Yes, DartCounter tracks your darts statistics so you can monitor your performance over time. This can include insights such as your averages, checkout out percentage, doubles percentage and match history.

Can I play against a computer opponent?

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Yes, you can play against our own Dartbot. This is useful when you want to play a darts match without an online opponent.

Account

How do I create an account?

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You can create an account in the DartCounter app by registering with your email address or logging in with your Google, Apple or Facebook account. An account helps you save games, track statistics and use account based features.

I forgot my password. What should I do?

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Use the password reset option on the DartCounter login screen. Follow the instructions to reset your password and regain access to your account.

Can I change my profile details?

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You can manage available profile details in your DartCounter account settings. For details .that cannot be changed in the app, you can contact DartCounter support at: support@dartcounter.net.

How do I delete my account?

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You can delete your account directly in the DartCounter app through your account settings. For personal data deletion or other privacy related requests, you can contact DartCounter support at: support@dartcounter.net.

DartCounter ultimate

What is DartCounter Ultimate?

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DartCounter Ultimate is the premium version of DartCounter. It unlocks more online play, advanced statistics, smarter training modes and extra features for players who want to improve their darts game. Learn more about DartCounter Ultimate.

What features are included in Ultimate?

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DartCounter Ultimate includes unlimited online play, advanced statistics, smarter training modes, additional game modes, extra Action Replay options and MasterCaller name callouts, where your name can be announced during matches.

Ho do I upgrade to Ultimate?

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You can upgrade to DartCounter Ultimate through the app or directly on the DartCounter website. Choose the plan that fits you and follow the payment steps.

How do I cancel my subscription?

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You can cancel your subscription through the platform where you purchased it, such as the App Store or Google Play. If you became an Ultimate member through the DartCounter website, you can cancel your subscription in your account settings in the app.

Technical support

The app is not working correctly. What should I do?

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First, make sure you are using the latest version of the DartCounter app. If the problem continues, restart the app and contact DartCounter support at: support@dartcounter.net. If you still need help, you can contact us through the contact form in the app.

My statistics are not showing. What can I do?

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First, check whether you are logged in with the correct DartCounter account. If your games or statistics are still missing, contact DartCounter support at: support@dartcounter.net. If you still need help, you can contact us through the contact form in the app.

I have a payment issue. Who should I contact?

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First, check the platform where you purchased your subscription, such as the App Store or Google Play. If the payment issue is not solved there, contact DartCounter support through the contact form in the app.

privacy & data

What data does DartCounter store?

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DartCounter may process account, gameplay, subscription, support and usage data to provide and improve its services. The privacy policy also describes automatically collected data such as device information, app activity, diagnostics and usage data. Learn more about our privacy policy.

Can I request deletion of my data?

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Yes, you can request deletion of your personal data. DartCounter states that privacy-related requests can be sent to
support@dartcounter.net. Learn more about data deletion here.